Please make sure your item(s) meet our criteria below. No exceptions allowed.

  • All returned items must still have the ORIGINAL TAGS on them. 
  • Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted.
  • If an item has been worn once, it will not qualify for a return.
  • Non-returnable items include: accessories, jewelry and swimwear.
  • Merchandise may be returned for ONLINE STORE CREDIT only within 15 days of delivery. 
  • Any returns sent after this period will be denied. 
  • Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping charges. 
  • When making a return, please include the original invoice and any written notes as to why it is being returned. 
  • The customer is responsible for all return shipping costs. Please use a shipping method that provides a tracking number for your reference. 
  • Please allow 5-7 business days to process your store credit. 
  • If approved for a return, a store credit code will be emailed to the email address on file and applied to your account with us within 5-7 business days after we receive the returned item. 


Return Address:
ViviGal
ATTN: Returns
P.O Box 3048
Corona, CA 92878