Please make sure your item(s) meet our criteria below. No exceptions allowed.

• All returned items must still have the ORIGINAL TAGS on them. 
• Returned merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted.
• If an item has been worn once, it will not qualify for a return.
• Non-returnable items include: accessories, jewelry and swimwear.
• Merchandise may be returned for ONLINE STORE CREDIT only within 15 days of delivery. 
• Any returns sent after this period will be denied. 
• Credit will be applied for the amount paid for the product. Credit will only be applied for the item, not for any shipping charges. 
• When making a return, please include the original invoice and any written notes as to why it is being returned. 
• The customer is responsible for all return shipping costs. Please use a shipping method that provides a tracking number for your reference. 
• Please allow 5-7 business days to process your store credit. 
• If approved for a return, a store credit code will be emailed to the email address on file and applied to your account with us within 5-7 business days after we receive the returned item. 

Return Address:
ViviGal
ATTN: Returns
P.O Box 3048
Corona, CA 92878